Licensing - My Subscription login is not working

My Subscription login is not working

Date Entered: 6/17/2004    Last Updated: 6/17/2004

The SUBSCRIPTION ID and ACCESS CODE will not work with very old individual setup applications, but only for the subscription itself. So if you are having this problem, you can either download the latest setup from our website, or you can log into the subscription manager on the website and generate individual product serial numbers and keys. You can go to with the SUBSCRIPTION ID and ACCESS CODE. There you can retrieve the unique serial number and key pairs for the products in your subscription package.

We appreciate your feedback.  If you have any questions, comments, or suggestions about this entry please contact our support team at