SecureBlackbox 16: I can't login to the server with my username and password, but I can login to other programs fine. Is this a bug?
Note: This article applies only to SecureBlackbox Legacy. For future development please consider using the latest version.
Most likely, the server is using not password-based authentication, but keyboard-interactive authentication. SecureBlackbox supports both authentication types. For more details about how to setup the application for keyboard-interactive authentication, see the how-to article in the help file.
Starting from version 5, SecureBlackbox handles keyboard-interactive authentication automatically, i.e., you don't need to implement the OnAuthenticationKeyboard event handler in most cases. You need to ensure that the AuthenticationTypes property includes keyboard-interactive, though (it's included by default, but if you change the value of this property, remember to have keyboard-interactive included).
We appreciate your feedback. If you have any questions, comments, or suggestions about this article please contact our support team at firstname.lastname@example.org.